Welcome back to Tip Tuesday! This week we will be talking about the tips and tricks to setting up schedule reminders and alerts. There are many alerts and reminders that can be used to automatically inform employees of shifts and changes in the schedule. In the general options there are 4 options that you can set up in order to send automatic emails to employees.
Send email alerts to employees when there is a change in the Current Schedule: If you check this box, the system will send an automatic email to the affected employee when the manager changes the posted portion of his/her current schedule, alerting the employee of the change. It will also alert employees when the schedule is posted or un-posted.
Send email alerts to managers when there is a change in the Current Availability: If you check this box, the system will send an automatic email to the manager when the employees change their current availability, alerting the manager of the change.
Send email alerts to managers when there is a change in the Recurring Availability: If you check this box, the system will send an automatic email to the manager when the employees change their recurring availability, alerting the manager of the change.
Allow reminders: It is important that you check this box before trying to use the reminders section in the users records. This allows for the full functionality of the reminder alerts.
**It is important to note that if you do not have emails for an employee in their user record, then they will not receive an email.
The first option can be set to remind employees of “unusual shifts” or “all shifts”. You can set the system to remind employees any number of hours before the shift starts, for each employee’s convenience.
The second option allows you to repeat the reminder a certain amount of times. The third option for reminders; the fourth option for alerts.
Then the next two options allow you to input an email address or an SMS address.
Here are the email addresses for the 6 most popular cellular phone carriers:
Virgin Mobile: email@example.com
*Where ‘phonenumber’ is your 10 digit phone number
Now your employees should receive alerts and reminders for certain shifts and schedule changes! That’s all for this week’s Tip Tuesday post! Check back next week for more tips and tricks for using WorkSchedule.Net!